Terms and Conditions

Acceptance of Terms

By accessing this website or visiting Brass & Onyx, you agree to be bound by these Terms and Conditions. These terms form the entire agreement between you and the venue for the use of this website and the enjoyment of our restaurant and offline poker lounge.

• These terms apply to all visitors, patrons, and users of the website, including anyone who makes a reservation, attends an event, or participates in the offline poker lounge.
• If you do not agree with any part of these terms, please do not use the website or visit the venue. Your continued presence or use indicates full acceptance.
• Continued use of the website after changes are posted constitutes acceptance of the revised terms. We encourage you to review this page regularly.

Reservation Policy

Reservations are recommended to ensure a table at Brass & Onyx. While walk-ins are welcome when space allows, a confirmed booking guarantees your party a dedicated table in our dining room.

• Reservations can be made via phone at +61 2 5550 1234 or email at [email protected].
• Please arrive on time for your reservation. Tables may be released after a 15-minute grace period unless you contact us to advise of a delay.
• We accommodate dietary requirements with advance notice. Please inform our team of any allergies or preferences when booking.

Dining Conduct

Guests are expected to maintain a respectful and elegant atmosphere throughout their visit. Our dining room is designed for relaxed conversation and refined enjoyment.

• Dress code is smart casual. Management reserves the right to refuse entry to guests whose attire does not meet this standard.
• Please silence mobile phones in the dining area and keep calls or media playback to a minimum.
• Any damage to property, fixtures, or furnishings caused by a guest may result in liability for repair or replacement costs.

Event Bookings

Private gatherings and events can be arranged subject to availability and agreement. Whether you are planning an intimate dinner, a corporate function, or a poker evening, our team will work with you to create a tailored experience.

• All event bookings require a separate agreement with the venue. This agreement will outline the specific terms, timing, and expectations for your gathering.
• The venue may impose additional terms for private events, including minimum guest numbers, menu selections, and access to the poker lounge.
• Cancellation policies will be communicated at the time of booking. Please review these carefully before confirming your event.

General Conduct

All visitors must behave respectfully and follow staff instructions at all times. Our team is here to ensure a safe and enjoyable environment for everyone.

• Harassment, discrimination, or disruptive behaviour will not be tolerated. This includes verbal, physical, or written conduct that makes others feel unsafe or unwelcome.
• The venue reserves the right to refuse service or entry to any person who does not comply with these expectations.
• Smoking is only permitted in designated outdoor areas. Please ask a staff member for directions to the nearest smoking zone.

Safety and Liability

Visitors are responsible for their own safety and belongings while on the premises. We encourage you to keep personal items secure and remain aware of your surroundings.

• The venue is not liable for lost or stolen personal items. Please report any missing belongings to our staff as soon as possible.
• Please report any hazards, spills, or safety concerns to staff immediately so we can address them promptly.
• Emergency procedures are posted throughout the venue. In the event of an emergency, follow staff instructions and use the nearest marked exit.

Liability Disclaimer

Brass & Onyx is not liable for any indirect, incidental, or consequential damages arising from use of the website or venue. This includes, but is not limited to, loss of enjoyment, missed reservations, or personal inconvenience.

• This limitation applies to the fullest extent permitted by Australian law, including the Australian Consumer Law where applicable.
• Nothing in these terms excludes liability for death or personal injury caused by negligence, or for any other liability that cannot be excluded by law.
• Visitors assume all risks associated with their visit, including those inherent in a restaurant and offline poker lounge environment.

Governing Law

These terms are governed by the laws of New South Wales, Australia. By using this website or visiting the venue, you submit to the jurisdiction of the relevant courts.

• Any disputes arising from these terms or your visit will be subject to the exclusive jurisdiction of the courts of New South Wales.
• If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Contact Us

If you have any questions about these Terms and Conditions, please contact us. Our team is available to provide clarification and assist with any concerns.

• Phone: +61 2 5550 1234
• Email: [email protected]
• Address: 12 King Street, Sydney NSW 2000, Australia