Legal Information

Privacy Policy

Effective date: 3 September 2026

Introduction

Brass & Onyx respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our restaurant, use our website, or participate in our offline poker activities.

This policy applies to all personal information collected by Brass & Onyx. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). Our poker activities are strictly physical and venue-based; no online gambling or financial transactions occur.

Information We Collect

We collect personal information that you provide directly to us, such as your name, contact details, and any preferences you share when making a reservation or enquiry. We also collect limited technical information when you use our website.

  • Contact information: name, email address, phone number.
  • Reservation details: date, time, number of guests, special requests.
  • Poker-related preferences: interest in poker evenings, Texas Hold'em formats, or private gatherings.
  • Website usage data: IP address, browser type, pages visited (collected via cookies as described in our Cookie Policy).

No financial information is collected. No online gambling data is collected.

How We Use Your Information

We use your personal information to provide and improve our services, respond to your enquiries, and manage reservations. We may also use your information to inform you about our offline poker events and restaurant offerings, if you have opted in to receive such communications.

  • To process and manage restaurant reservations.
  • To respond to enquiries about our card lounge and poker tables.
  • To send you information about poker evenings and Texas Hold'em formats, if you have consented.
  • To improve our website and services based on usage patterns.
  • To comply with legal obligations.

We do not use personal information for online gambling or financial transactions.

Disclosure of Information

We do not sell or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website, managing reservations, or sending communications, but only to the extent necessary for those purposes.

Service providers may include website hosting, email delivery, and reservation management platforms. We require all service providers to protect your information and use it only for the services they provide to us. We may disclose information if required by law or to protect our rights and safety.

No disclosure is made to online gambling operators.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These measures include secure storage, access controls, and staff training on privacy obligations.

Electronic data is stored on secure servers with restricted access. Physical records are kept in locked facilities. We regularly review our security practices to ensure they remain effective.

No online gambling data is stored.

Your Rights

You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, incomplete, or out-of-date. You may also request that we delete your personal information, subject to any legal obligations we may have to retain it.

  • To request access or correction, contact us using the details provided in the Contact section.
  • We will respond to your request within a reasonable timeframe.
  • If we refuse your request, we will provide reasons and inform you of available complaint mechanisms.

The Australian Privacy Principles provide these rights.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and to analyze site traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site. For more details, please refer to our Cookie Policy.

We use essential cookies for basic site functionality. We may use analytics cookies to understand site usage, but no personal information is collected for online gambling purposes. You can control cookies through your browser settings.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, and we will update the effective date at the top of the policy.

We encourage you to review this policy periodically. Material changes will be highlighted on this page.

Contact Us

If you have any questions or concerns about this privacy policy or our handling of your personal information, please contact us using the details below. We will respond to your enquiry as soon as possible.